As the owner of a new restaurant, Susan is considering her potential customer’s journeys in order to establish her business in the area. What’s the first step a potential customer might take when going through the journey phase?

–As the owner of a new restaurant, Susan is considering her potential customer’s journeys in order to establish her business in the area. What’s the first step a potential customer might take when going through the journey phase?–

–Recommend the restaurant to her social media friends.–

–Call to inquire if the restaurant accepts dinner reservations.–

–Fill out an online email subscription form to receive alerts–

View an online advertisement of the new restaurant.

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