–The following are all ways that social media monitoring can benefit your business, except:–
–Supporting existing customers by answering questions about your product or service–
–Listening and centralizing social conversations about an ongoing marketing campaign–
–Measuring the performance of your latest email marketing campaign–
–informing your recruiting efforts to help align job descriptions with candidate expectations–
- Before you post anything on social media, you should have a clear understanding of your _______.
- Fill in the blank: _____ ads are designed to collect information like name and email address.
- Fill in the blank: A lookalike audience is made up of people who ______________.
- Fill in the blank: In the _________ stage, a social media manager needs to be able to react quickly, compassionately, and with authority. They also have to integrate social media messages to the appropriate medium and audience.
- How are voice and tone related?
- If you don’t have your _____________ in mind as you’re developing content and social campaigns, then you probably aren’t using social as effectively as you could be.
- Inbound is all about being ________-centric, not competitor-centric.
- In social media content, “tone” refers to:
- Language like ____________ can help improve your clickthrough and conversion rates on social media because language makes the call-to-action seem more time sensitive, which can encourage instant action.
- Let’s say you conduct an audit of your existing social media content and find that on Twitter, posts with statistics get by far the most likes and retweets. What’s the BEST way for you to use this knowledge to inform your future social content plan?
- “Real-time marketing” refers to:
- Social media listening can help ______.
- Choose all that apply. At a high level, which metrics should you be tracking about your website performance?
- Choose all that apply. Which of these characteristics can you use in smart content?
- Choose all that apply. Which of these pieces of content should be archived and unpublished?
- Conversion optimization is __________.
- During the Goal step of GROW coaching, what is your role as coach?
- Evaluate this hero statement: Super Veggie Juice Co. is a hero to people who want to eat healthy but don’t have the time to cook and eat vegetables.
- Fill in the blank: A content creation framework should be __________.
- Fill in the blank: A data silo is when a group of raw data is __________.
- Fill in the blank: An iPaaS solution is a __________.
- Fill in the blank. Backlinks are links ________.
- Fill in the blank: Before you can identify the buyer’s journey, you need to first know your ___________.
- Fill in the blank: ______ enables companies to identify new business opportunities, predict future trends, and optimize current operational efforts.
- Fill in the Blank: End each email with a ______.
- Fill in the blank: If a prospect says, “I’m hoping to get this figured out before the end of the quarter,” that’s an example of a __________.
- Fill in the blank: If lead nurturing is the content, then segmentation is __________.
- Fill in the blank: In the _________ stage of the buyer’s journey, the potential buyer has defined their problem and is actively researching different solutions.
- Fill in the blank: __________ is when you help guide your prospects through purchasing your products or services.
- Fill in the blank: ________ is when you think of an idea out of nowhere.
- Fill in the blank: Setting a __________ goal and a __________ goal will help you set expectations when communicating content performance.
- Fill in the blank: The _________ can help you develop a mission statement that connects with your audience.
- Fill in the blank: The purpose of the transform phase is to transform ______.
- Fill in the blank: When creating a content offer, use _________ to determine the best content offer format.
- Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.
- How can you find all of the contacts who don’t have a value in a particular property?
- How do effective goals differ from efficient goals?
- How is your product’s “job to be done” tied to your customer’s personal identity?
- How many customers do you need to interview to create an accurate buyer persona?
- How often should a customer effort score survey be used?
- How often should you edit your knowledge base articles?
- If 90–100% of your salespeople are hitting quota, you should look into your metrics. Which of the following may be a reason for such high quota results?
- If your service-level agreement requires your marketing team to produce more leads than they normally do, what is the FIRST thing you should do?
- If your website doesn’t have much content to attract visitors, which of the following would be the best content to create first?
- If you want to create a coaching program for your sales team, which of the following is the best place to start?
- Imagine you just joined a marketing team and are responsible for launching a new website to drive lead generation. You find out that your team doesn’t have access to the current website and there has never been any analytics software installed. Which research category would be the best place to start developing an understanding of why users visit the website?
- Imagine you surveyed 100 training attendees. If 10% were detractors, 30% were passives, and 60% were promoters, what would your NPS be?
- In an A/B test, what are you testing?
- In HubSpot CRM, what’s the relationship between contacts and companies?
- In HubSpot, help desk is comprised of all of the following tools EXCEPT: