What makes Android the world’s most popular platform? Select 3 answers that apply.

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–What makes Android the world’s most popular platform? Select 3 answers that apply.–

–Affordability–

–Choice–

–Security–

–Credibility–

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  1. Casting lets users mirror their Android device to the TV, so they can view their apps, videos, photos and other media on the big screen.
  2. Clearing lint from a USB port or headphone jack may fix device issues with charging or audio issues.
  3. Clearing the app cache will uninstall an app.
  4. Cross-selling means showing a customer a complementary product.
  5. Data saver mode prevents all apps from using mobile data.
  6. Google Play Protect provides malware protection and keeps users’ devices clean and data safe.
  7. Google Play Protect sends notifications about threats to the user.
  8. Google sometimes sells user information to third parties.
  9. Hotspots turn a smartphone into a router and broadcast Wi-Fi signals to other devices using mobile network data.
  10. If a customer is upset or has an issue, you should take ownership of the problem rather than pointing the blame.
  11. If a device has an LED notification setting, turning it off may improve battery life.
  12. If a device is randomly freezing, what mode can the user reboot in to see if a downloaded app is causing the issue?
  13. If a device screen is frozen, users should send their device back to the manufacturer immediately.
  14. In order to benefit from Family Link, a child’s device needs to be an Android or Chromebook.
  15. In order to connect to smart speakers and displays, users require:
  16. NFC is used to copy device information from a feature phone to a smartphone.
  17. On Android devices 8.0 or later, users can open the notifications shade from the home screen by swiping…
  18. Only 70% of Android apps undergo security testing before appearing in the Google Play Store.
  19. Rebooting reinitializes hardware drivers (e.g. Wi-Fi, mobile networks and Bluetooth), which can potentially resolve connection issues.
  20. Reducing screen brightness can conserve battery life.
  21. Repeatedly fully draining the battery before recharging could decrease the battery’s performance.
  22. Restarting a device often frees up memory and improves performance.
  23. Saving contacts to a Google Account is the only way to transfer contacts to a new device.
  24. Screen burn occurs when the LEDs in a phone screen lose their color.
  25. Select the steps you would use to troubleshoot apps. Select 3 answers that apply.
  26. Spending time gaming and watching videos may drain the battery quicker than usual.
  27. The Google Assistant app is available on iOS.
  28. The Google Assistant requires…
  29. The Google Assistant sends audio to Google servers at all times.
  30. The Google Play Store needs to be downloaded onto Android devices.
  31. The snooze for later action will by default snooze the notification…
  32. The ‘You might like’ section suggests questions to ask based on the user’s web and Assistant search history.
  33. This is a short-term solution that frees up space and removes temporary files that may be causing conflict.
  34. Users can customize and streamline their Quick Shade Settings experience.
  35. Users can open a notification by:
  36. Users can rearrange apps by double tapping on them.
  37. Users can start a manual scan by going to the Google Play Store, selecting My Apps & games and tapping Refresh.
  38. Users can transfer their iTunes library to Google Play Music.
  39. Users have to turn on NFC if they want to use it.
  40. Using the screen timer feature to send the screen to sleep after 30 seconds is recommended for saving battery.
  41. What are points of interest to look for when helping a customer? Select 3 answers that apply.
  42. What are some initial troubleshooting steps you would recommend if a user reports the microphone is not working? Select 2 answers that apply.
  43. What are some things that the Google Assistant can help users with? Select 3 answers that apply.
  44. What can force a phone to use more power to maintain signal?
  45. What can users do to limit their mobile data usage? Select 3 answers that apply.
  46. What does being open source mean for Android? Select 3 answers that apply.
  47. What does Google Play Protect do?
  48. What does the Google Assistant launch page keep track of? Select 2 answers that apply.

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