You received some feedback that your team thinks you missed some vital micro-moments. What do you do to find the ones you missed?

–You received some feedback that your team thinks you missed some vital micro-moments. What do you do to find the ones you missed?–

–Just focus on the moments where your customers use smartphones and mobile devices-

–Rule out signals such as likes, browse behavior, and reading an article–

Go back and try to re-anticipate all the touch points your customers may have

–Disregard the feedback and trust that your instincts are correct–

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